Our e-Learning is ideal for firms that find it a challenge to deliver real time training, or where a self-paced learning programme would benefit more staff.

A cost effective alternative to developing your team.

An interactive multi-media e-Learning system, allows your staff to complete an online training course, complete with certified modules and a certificate on passing.

See our e-Learning sample video below

Modules Covered Include
Benefits of e-Learning


The course is split into 8 modules.

The subject titles are as follows:

  1. An introduction to the FCA and its expectations of authorised firms.
  2. How the FCA monitors firms, and the consequences of getting it wrong.
  3. Treating customers fairly and the care of vulnerable customers.
  4. The role and the responsibilities of the Approved Person.
  5. Pre and Post Contract Responsibilities and “adequate explanations”.
  6. Financial Crime, Bribery, Corruption and Anti-Money Laundering
  7. Whistleblowing
  8. General Data Protection Regulation

More Information

The course is CPD approved for 5 hours and the CPD will issue certificates on successful completion of the module tests

  • Quick, easy and economical way to grow staff knowledge
  • Convenience of studying at any time using PC, laptop, mobile, smartphone or tablet
  • Staff can work in private and don’t have to take time off work
  • Facility to track and report on individual performance
  • Study when you want, where you want, for as long as you want
  • Comprehensive reporting suite for evidencing user results

Our e-Learning programme will help you get to grips with the forthcoming Senior Managers and Certification Regime, applicable to all Consumer Credit firms. Our interactive multimedia, e-Learning system encompasses a blend of text, graphics, video, audio, to create a high-impact learning experience. Completion of our modules will go a long way to demonstrate to the FCA that your firm meets its Threshold Conditions.

More Information


All prices are monthly costs and exclude VAT.

1 - 5 users

£ 120

6+ Users

£ 120

OR £ 10

30+ Users

Call for pricing

Here is what some of our customers had to say

  • I was very impressed with the Consumer Credit Compliance e-Learning Course. It was user friendly to navigate and raised my awareness and knowledge of being an FCA Authorised Person. It was certainly value for money and I would highly recommend it.

    Daniel Thomas
    Clocktower Support Limited
  • I engaged Consumer Credit Compliance following the introduction of the new credit regulations. Right from the initial contact I have been impressed by the process, handling of the regulatory matters and the ongoing support. I am confident in the advice provided by my Client Account Manager, Shaun Gill, and am confident that CCC will handle the administration requirements to comply with the regulations. All in all, a first-class service, which I have no hesitation in recommending.

    Roger Lloyd
    Birmingham City Football Club plc
  • “After struggling to work our way through the new, complicated FCA regulations, we decided to seek professional support in this area, both on behalf of ourselves and also our customers. After a quick web search, we found Consumer Credit Compliance Ltd and they provided an immediate response to our request for help -much to our relief! CCC have proved themselves to be very efficient and professional at all times, which has been invaluable to us. We would definitely recommend their services to help anyone looking to demystify the regulatory process”

    Anna Lafford
  • Consumer Credit Compliance were efficient and professional to deal with. The application process went through with no problems and I was authorised much quicker than first anticipated.

    Peter Quinn
    Emerald Vehicle Sales


Windsor House, Cornwall Road, Harrogate, HG1 2PW

01423 522 599