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FCA publishes Future Approach to Consumers

The Financial Conduct Authority (FCA) has today published its ‘FCA Mission – Our Future Approach to Consumers’. When the FCA launched its Mission, it committed to publishing a series of documents that would explain its approach to regulation in more depth. The FCA’s...

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FCA – Firm-level complaints data

This data relates to the first half of 2017 (H1) and includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period. You can search the tables by clicking on the downward arrows or...

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Financial Ombudsman Service – Issue 142 – The Final Countdown

We’re already two months into the FCA’s PPI awareness campaign – which has kicked off a two-year deadline for making a PPI complaint. If you’ve seen the ad, you’ll probably agree that it’s memorable. The FCA has estimated that 64 million PPI policies were sold in the...

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The FCA’s Regulation round-up October 2017

Introduction: David Geale, Director of Policy Welcome to the October edition of Regulation round-up. I’d like to take this opportunity to highlight our work to implement the Insurance Distribution Directive (IDD)(link is external) in the UK. The IDD was finalised at...

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