Ongoing Compliance

Assisting authorised clients to remain compliant to the FCA’s threshold conditions, Ongoing Support is available to firms who have either Limited or Full permission for Consumer Credit activities.

Ongoing Client Support

Our basic ongoing support package includes: –

  • Telephone and email support,
  • Assisting you with any FCA queries you may have including guidance on the FCA’s online systems
  • GABRIEL – for your quarterly / six monthly / annual returns
  • i-receivables – online invoicing system
  • Connect – for Standing Data Changes (changes to firm details)
  • Providing you with monthly newsletters containing regulatory updates
  • A ‘Supported by Consumer Credit Compliance’ logo for you to use on your website / promotional material etc.

 

Most of our clients are now taking bespoke packages to fit their specific business needs and include additional elements such as

  • Audits – these are our most requested activity just now choose either remote or an onsite visit
  • Compliance Monitoring Programme to evidence that your Compliance Strategy has been put in place and that your procedures are working.
  • How up to date is your Compliance manual – is it GDPR ready, what about your Privacy Policy?
  • e-learning we have FCA and GDPR courses available

Maybe you feel a senior manager needs to refresh his skills and knowledge? Book them a place on our external Classroom Training

When’s your next sales campaign, we can review your financial promotions?

And of course, the next big thing to hit FCA regulated firms will be the Senior Managers & Certification Regime – the FCA will be releasing their final guidance for firms shortly so get ahead of the game.

Here is what some of our customers had to say

  • I was over-whelmed with the level of support I received from Consumer Credit Compliance. Not only was my Compliance Account Manager in regular email and telephone contact, I was also visited on-site to steer me through the complexity of applying for my consumer credit compliance authorisation.

    This level of support continued as my business changed legal status and a variation of permission was required by the FCA to amend my authorisation from a partnership, to that of a Limited Company. Initially, I was daunted by this process, however, having been led through this I was surprised how quickly this progressed when appropriately supported by a compliance specialist.

    Not only has my application now been authorised, I now also receive regular ongoing client support, including accurate and timely GABRIEL reporting. This takes another burden off my desk, as I know my Compliance Account Manager has all the key dates logged and makes contact whenever I need to take action and I am fully supported through this.

    I am very impressed with CCC’s efficiency and professionalism and would certainly recommend fellow business associates to engage with them. Thanks CCC for all your excellent guidance and support. It has proved invaluable.

    Remo
    SCC Leeds
  • We have worked with CCC since the beginning of FCA licensing process and they have been always available to answer any questions we have and helping to navigate through the full FCA approval process. As our business is growing and we might be applying for some new licenses, we will definitely use them again and would recommend them for your ongoing compliance needs as well

    Julian Kaljuvee
    Cashbridge Corporation
  • I was not sure if we needed a company like yours, thinking it was for large national companies, but, I spoke on-line to one of your consultants, who impressed me with the clear information received, that I decided to go with your company for the year. Your fee was very reasonable and as soon as it was paid, Rachael, (my first point of call) replied and had all the relevant information with the F.C.A.

    I can now give a sign of relief that someone is looking after our interests and has the knowledge to complete the tasks. Thank you very much Rachael.

    I will have no hesitation in recommending your company to all the other Managers of various companies we use who are also lost in the maze of F.C.A. Reports. Once again, many thanks.

    Muriel McClelland
    Creations Interiors Ltd
  • Ken Brown Motors (Stevenage and Harlow) used Consumer Credit Compliance to complete our FCA application. Despite the tight deadlines for one of our applications Consumer Credit Compliance completed the application and dealt with any queries from the FCA very professionally. I was very happy with the service they provided and now use them for our ongoing compliance

    Peter Brown
    Ken Brown Motors

Contact

Windsor House, Cornwall Road, Harrogate, HG1 2PW

01423 522 599

info@consumercreditcompliance.co.uk