Since October 2014, having worked with over 1,200 firms we are proud of the positive feedback we have received. There is nothing we value more than a happy client, so like to shout it from the rooftops when we receive positive comments. A selection of these testimonials are below for your perusal.
“Consumer Credit Compliance have been superb throughout, I would highly recommend them to anyone who has any uncertainties or who just simply need some support in compliance or their FCA application.
We are a limited company that have set up our own compliance having pulled away from a corporate organisation to be independent. Compliance can come across as unbearably daunting to most. The hardest hurdle on completion to your processes is having the confidence to say its effective when implemented. Although systems and controls are put in place to review these processes, there’s nothing better than having the guidance or advise from someone who somewhat is more knowledgeable than yourself – we could all do with that reassurance from time to time!
This is where Consumer Credit Compliance really shone through for us, from the offset Helena Parkinson was able to provide us with support we needed and advised what she saw fit for us as an organisation. We were advised that the ‘How to Achieve, Maintain and Evidence FCA Compliance’ would be ideal for our situation as an overview of all FCA guidance and what great advise that was! On attendance of the course I was welcomes by both Martin Fenton and Jourdain Tambo both of which were the most knowledgeable and forthcoming individuals I have come across in a course that lets face it could have been a long painful day of slides (especially as the sun was shining!). The course was vibrant, proactive and welcomed everyone’s opinion with relevance to their experience or industry knowledge.
All in all were incredibly happy with the service provided and look forward to working alongside Consumer Credit Compliance for the foreseeable future.” – Independent Finance Brokers
“After struggling to work our way through the new, complicated FCA regulations, we decided to seek professional support in this area, both on behalf of ourselves and also our customers. After a quick web search, we found Consumer Credit Compliance Ltd and they provided an immediate response to our request for help -much to our relief! CCC have proved themselves to be very efficient and professional at all times, which has been invaluable to us. We would definitely recommend their services to help anyone looking to demystify the regulatory process”
“Thank you for your excellent service and all the help and advice you provided in enabling me to navigate through the minefield that is FAC regulations. You made a potentially difficult procedure simple, which resulted in my company being authorised by the FCA in a short period of time. It was refreshing to deal with someone who answered all correspondence quickly, thoroughly, efficiently and completed everything on time and correctly. Various other Clarity offices have now used your service and I understand all have been completely satisfied with the process. It was a pleasure dealing with you and your company. Thank for all your help.”
“SIRM UK is a new business in the UK and whilst part of a larger group who already held a Consumer Credit Licence we were short of knowledge regarding the process and requirements. Leigh at CCC patiently educated us and supported us through the application process meaning the time from start to finish was relatively “pain free”. She helped us with the on-line requirements as well as the production of the Regulatory Business Plan leading to the approval of our CCL in apparently record time. We are looking at engaging CCC for bespoke training and have engaged the company for ongoing support too. In my view the cost was “money well spent” and I would have no hesitation in recommending CCC services”
I was over-whelmed with the level of support I received from Consumer Credit Compliance. Not only was my Compliance Account Manager in regular email and telephone contact, I was also visited on-site to steer me through the complexity of applying for my consumer credit compliance authorisation.
This level of support continued as my business changed legal status and a variation of permission was required by the FCA to amend my authorisation from a partnership, to that of a Limited Company. Initially, I was daunted by this process, however, having been led through this I was surprised how quickly this progressed when appropriately supported by a compliance specialist.
Not only has my application now been authorised, I now also receive regular ongoing client support, including accurate and timely GABRIEL reporting. This takes another burden off my desk, as I know my Compliance Account Manager has all the key dates logged and makes contact whenever I need to take action and I am fully supported through this.
I am very impressed with CCC’s efficiency and professionalism and would certainly recommend fellow business associates to engage with them. Thanks CCC for all your excellent guidance and support. It has proved invaluable.
Car Finance Store is a car finance company launched in 2016 with aim to provide easy and hassle free car loans to motorists across the UK. During the launch, the FCA regulations and approval process looked so complicated, so after much consideration we decided to let the professionals handle the registration for us – that was the best decision we’ve made! We found Consumer Credit Compliance, who based on their client recommendations, provided excellent service in dealing with all types of FCA approvals. The greatest things about CCC is that they replied instantly to any enquire that we had. I am very impressed with CCC’s professionalism and would definitely recommend them to everyone
The Consumer Credit Licence application process can come across as over complicated and is certainly very time consuming. Following a simple on line search I found Consumer Credit Compliance Limited. We now have everything in place with a superfast turnaround, along with hassle free ongoing support, in return for very little cost.
Leigh has been extremely knowledgeable and done an exceptional job of translating the process into simplistic terms for our understanding, along with being professional, incredibly efficient and nothing but a pleasure to deal with. It’s a rarity to come across a Company and its employees that care so much
Just to let you know that we received our FCA Approval this morning and I just wanted to thank you so much for your help throughout. The speed and efficiency in which you assisted us was fantastic, so give yourself a big pat on the back!
I just wanted to let you know that my licence has been processed today!! I wanted to thank you personally for the work you put into this happening for me, over the process you have been exceptional and a pleasure to deal with. The company can now operate fully and this means so much to us. So again many thanks you are a superb representative of your company
We approached Consumer Credit Compliance in connection with our FCA Application for help and assistance in the process and completing of the form. It was worth every penny we spent leaving it to the experts. I would have no hesitation in recommending them to new clients
We found Consumer Credit Compliance Ltd to be a very fast professional company. My Account Manager was a very approachable, friendly person, exceptionally quick to respond and reply to emails and calls. Will definitely recommend.
Ken Brown Motors (Stevenage and Harlow) used Consumer Credit Compliance to complete our FCA application. Despite the tight deadlines for one of our applications Consumer Credit Compliance completed the application and dealt with any queries from the FCA very professionally. I was very happy with the service they provided and now use them for our ongoing compliance
Consumer Credit Compliance were efficient and professional to deal with. The application process went through with no problems and I was authorised much quicker than first anticipated.
I just wanted to send you an email to thank you and your entire team for all your assistance in everything we have had to do for FCA compliance. You made the whole process seamless and your team were incredibly knowledgeable in every aspect of this compliance and I would not hesitate to recommend you to any other companies. We will continue to use you for anything else with regards to FCA going forward. Please thank the team and look forward to working with you in the future.
CCC provided great support throughout our FCA application process, providing practical advice, prompt replies and a high quality of service. They quickly became a trusted partner of our organisation and I would not hesitate to recommend their services to others. They provide great comfort in a regulatory system that can be isolating and confusing.
We have worked with CCC since the beginning of FCA licensing process and they have been always available to answer any questions we have and helping to navigate through the full FCA approval process. As our business is growing and we might be applying for some new licenses, we will definitely use them again and would recommend them for your ongoing compliance needs as well
I cannot praise Consumer Credit Compliance Ltd enough for their excellent service.
The process for applying for our consumer credit license looked an absolute nightmare and I can honestly say that without the guidance and help from Consumer Credit Compliance Ltd, it would have been. They have provided us with all the help that we needed every step of the way. No request for help was too much trouble and the expert help provided to us enabled a complicated process to be undertaken smoothly.
I would recommend Consumer Credit Compliance Ltd without any hesitation.
For all but the most experienced, applying for regulatory approval is a daunting task but made that much less so through the guidance and support of the team at Consumer Credit Compliance. Their knowledge of the application process and FCA requirements were invaluable
I’ve had some great engagement with your team over the last couple of days, impressively proactive thank you
I would like to express my gratitude to Consumer Credit Advice. . Without this company helping me through the process of getting FCA approval, I don’t know where or how I would have managed. I found the staff very supportive and helpful through an extremely stressful time. . Thank you
Consumer Credit Compliance helped us getting through a nerve wrecking period of applying for full FCA authorization in the High Cost Short Term Credit space (a.k.a. payday loans). Our business depends on our FCA license and we could not be able to work without it. Our industry is also very strictly regulated and every aspect of the application had to be thoroughly examined. We had to make sure we are 100% compliant in everything we do including our websites, our marketing standards and practices, our regulatory business plan, business continuity policies, local approved persons and more. Consumer credit compliance were always professional and ready to help and this is what matters most! We also intend to use their ongoing support program for ongoing compliance
Working with Consumer Credit Compliance was a smooth and enjoyable process from start to finish. I’m very grateful to have the opportunity to be following my dreams of running my own business and this has been largely in part to their support & involvement. Communication was always efficient and friendly without jargon. Thanks for a professional high quality service – highly recommended
CCC helped us immensely on our journey to FCA authorisation. From preparing the initial application to assisting us with queries received from the FCA, CCC were with us every step of the way. We were delighted to recently receive our FCA authorisation and CCC played a vital part in getting us to this point. They really did go the extra mile and we look forward to continuing our relationship with them.
CCC were a great support in our FCA application. Not only did they provide guidance and prompt responses, they were friendly, approachable and upbeat. Only a phone call, or email away, and with your own Account Manager they y really got to know and understand our business quickly.
We used Consumer Credit Compliance to support us in our application to the Financial Conduct Authority. It was important that we had the relevant authority to continue our regulated business and were very grateful for their support. I found them to be professional, knowledgeable and very helpful throughout the whole process; ensuring our application was successful first time – in addition, we have signed up for ongoing assistance in the clear knowledge that we will receive first class advice and service.
Could I thank you for all the help and assistance in presenting my application for Consumer Credit to the FCA. I spent some months in trying to find my way round the FCA maze and finally gave up and contacted Consumer Credit Compliance. Within a week problem solved!
I shall certainly give your contact details to my colleagues in the Insurance Industry
I just wanted to thank you for all your help and making the process so easy for us with no hassle. From our initial contact I’ve found it very easy to deal with your company and we never had to chase you for any information, we have always been kept in the loop.
I have no hesitation to recommend your company
I would like to thank everyone at Consumer Credit Compliance for holding our hands whilst walking us through the minefield of dealing with the FCA for our Consumer Credit License. Without your knowledge, guidance and assistance I think I would have been blown up quite a few times! I looking forward to carrying on working with you all on managing our reporting and ongoing compliance issues. I believe your valued assistance and experience will be worth every penny we spend with yourselves in the future. Keep up the great work
I would just like to say that your Company were extremely professional and helpful when doing our FCA application. I found it extremely complicated myself and when we contacted your company you did it all from start to finish, taking the burden off us. So thank you very much for that
Consumer Credit Compliance was appointed to deal with the FCA Application for Efficient Finance UK Limited. During this process they have taken away the worry from this company and dealt with things in an extremely professional way. They have been remarkably thorough in their processes, kept things simple and methodical and have kept us fully up to date with its progress. I would recommend Consumer Credit Compliance to all companies out there
After deliberation we choose to outsource out application for full permission using Consumer Credit Compliance Limited. They managed the entire process very professionally and are an absolute pleasure to work with. Great communication skills and they simplified a process that looked very daunting. I would have no hesitation in recommending CCC to any business looking to become regulatory compliant.
I was not sure if we needed a company like yours, thinking it was for large national companies, but, I spoke on-line to one of your consultants, who impressed me with the clear information received, that I decided to go with your company for the year. Your fee was very reasonable and as soon as it was paid, Rachael, (my first point of call) replied and had all the relevant information with the F.C.A.
I can now give a sign of relief that someone is looking after our interests and has the knowledge to complete the tasks. Thank you very much Rachael.
I will have no hesitation in recommending your company to all the other Managers of various companies we use who are also lost in the maze of F.C.A. Reports. Once again, many thanks.
Consumer Credit Compliance helped us complete and submit our FCA Application on time and within budget. We found the whole process professional and stress free and we would not hesitate in recommending them to other companies
We are glad we used CCC for our FCA licence to help us through the complex application process. By allowing their team to apply for our licence it meant there was minimum effort our end and we could concentrate on our everyday business. CCC were very professional and completed our licence very quickly allowing us to offer finance to our customers sooner than we expected
Consumer Credit Compliance were extremely helpful and following our meeting reviewed our situation thoroughly. Once it was clear we did not require FCA compliance they contacted the FCA on our behalf to cancel our interim permission. You should not have any concerns about picking up the phone and calling them. Painless would be a mild understatement!
I am more than happy to say that you have been very quick to reply to any questions, very professional and informative and a great support with dealing with the FCA
Consumer Credit Compliance Ltd facilitated the whole application process in such a way that made it far less onerous than originally envisaged
As a leisure park operator where consumer finance forms only a small park of our business model to have a Consumer Credit Compliance Limited providing support and advice has been invaluable to the Pure Leisure Group. Throughout the application process and now with ongoing annual support Consumer Credit Compliance Limited have always been professional and have provided easy to understand and timely advice
Thank you for your help and hard work on getting the application processed on time
So many thanks for getting us authorised – we really appreciate all Shauns and Leigh’s hard work. All of you have always had time to talk to us when we phoned and answer our questions with the upmost speed – we are most grateful.
Consumer Credit Compliance were very helpful in the initial enquiry stage in helping us to understand the level of authorisation that we required. As for the application itself, again my Compliance Account Manager was very helpful in setting out all the information that we needed to provide. Overall I have been very pleased with the quick responses and advice I have received from all at Consumer Credit Compliance Limited.
Those within the Higher Education sector should be confident in using Consumer Credit Compliance
I have found Consumer Credit Compliance a pleasure to work with. The procedure was very well explained, and Rachael, my Client Account Manager, spoke in good plain terms and made what seemed like an onerous task very simple. CCC eased my work load and I would highly recommend the firm.
I recently used Consumer Credit Compliance to apply for my FCA Application. I was extremely happy with the service provided, as it made the process of completing the application a much easier task. CCC’s knowledge and experience of the pawn-broking sector ensured that my submission was accurate, before it was submitted to the FCA. As a sole trader I would have found it very difficult to complete it on my own. CCC helped me develop my understanding of the FCA authorisation process without having to spend a considerable amount of my time away from my business. I would certainly recommend CCC to any other Pawnbroker needing an application completing
Fast, efficient, professional, an absolute pleasure to deal with
I can honestly say that without the help of the very professional staff at Consumer Credit Compliance we would not have even completed our application for FCA approval. Our Account Manager has been superb and very fast to respond to our needs. I can wholeheartedly recommend Consumer Credit Compliance for providing a first class service and taking the weight of regulation off of our shoulders and allow us to run our business without this complication
The FCA application was a complex and daunting process, however this was made all the easier with the help of Consumer Credit Compliance Ltd. The whole process from start to finish was fully explained with no hassle or complications.
The Network Communication Group approached Consumer Credit Compliance for assistance with the FCA application. After promptly being allocated our Compliance Account Manager and giving all the required information, they made a complex and time consuming process very easy and stress free, delivering all aspects of the application within the necessary timescales. Rachael kept us informed at every stage and clearly communicated all aspects of the application while we got on with the day job.
We have already recommended the company to other contacts and would highly recommend you speak to them for a professional and efficient service
I was very impressed with the Consumer Credit Compliance e-Learning Course. It was user friendly to navigate and raised my awareness and knowledge of being an FCA Authorised Person. It was certainly value for money and I would highly recommend it.
“With GDPR looming, clarification was required urgently. From the timely email from Consumer Credit Compliance Testing to the informative chat with Helena. The subject was a breath of fresh air. No complicate sign up process to clear and precise content of the material, the course was a breeze. The 5 hours structured CPD was also helpful. I would not hesitate to sign up for another course soon. Well done and thank you. “
Jourdain has been exceptional in providing an efficient and thorough support service throughout our GDPR journey to date. He offers clear advice and has been only too happy to answer queries on any scale. We have been very appreciative of his prompt response on each occasion and find him a very beneficial addition to the team at CCC. We look forward to working Jourdain in the future.
We have worked with Consumer Credit Compliance company for sometime and enjoyed a very
professional and client friendly service. We were therefore very relieve to learn that they were now providing a GDPR consultancy and support service which we gladly signed up for. Jourdain Tambo was a fountain of knowledge and his expertise
and friendly guidance was absolutely invaluable in guiding us through the whole process of GDPR compliance, we are
now not only confident we have put all the necessary procedures in place, but also the consultancy service is there for us
to provide ongoing advice when necessary
Consumer Credit Compliance did a fast and extremely efficient job in updating all our documentation and processes ahead of GDPR. It was accurate, and on time – first time! This service is truly great value for money.
I would like to feedback our positive experience in terms of professionalism, conduct and resultant outcome from our compliance audit.
In particular, Jourdain’s knowledge and ability to convey a working understanding of regulatory intricacies (especially GDPR) has been exceptional at a time when other compliance firms have sold us short.
The service provided to our business has been of great benefit.
We approached CCC with an intial enquiry about GDPR, which resulted in a full Gap analysis and breakdown of our individual requirements.
“We were impressed from start to finish with Jourdains approach and the outcomes of the analysis and the support to implement the improvementns into our business