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    Consumer Duty


    Consumer Duty: Outcomes Monitoring and Testing

    For regulated firms, much of the past two years has been spent preparing for the …

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    Consumer Duty: One month on

    We are now one month on from the Consumer Duty implementation date and we have …

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    Consumer Duty and Distribution chains

    The latest Consumer Duty deadline has now passed which means that firms who manufacture financial …

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    A credit market that delivers for consumers

    Please see the full FCA release here. Speech by Roma Pearson, Director of Consumer Finance, delivered …

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    Consumer Duty: Motor Finance Providers

    In one of the latest ‘Dear CEO’ letter, the Financial Conduct Authority (“FCA”) wrote to …

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    Consumer Duty: What are the Four Outcomes?

    Top of every FCA regulated firm’s agenda at the moment is the Consumer Duty. Preparations …

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    FCA issues ‘Dear CEO’ letter to credit broking firms

    The Financial Conduct Authority (FCA) has published one of its latest ‘Dear CEO’ portfolio letters …

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    FCA Blogpost: ‘Transforming how we support consumers online’

    Please find the link to the full FCA blog here. Transforming how we support consumers …

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    What is the Consumer Duty?

    Over the last few months, those within the regulated financial services sector have seen lots …

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