Jourdain Tambo

Technical Director


Jourdain is an experienced compliance professional who previously worked as a regulatory adviser at another compliance consultancy.  Jourdain specialises in FCA compliance, claims management compliance, data protection compliance (Data Protection Act 2018 and the GDPR) and direct marketing compliance (Privacy and Electronic Communications (EC Directive) Regulations 2003). Jourdain has been providing compliance support to consumer credit firms since the transfer from the OFT to the FCA and to claims management firms since 2014.

Jourdain’s track record in consumer credit compliance includes successfully gaining authorisation for complex firms such as loan-based crowdfunding firms, debt management firms, logbook loan providers and high-cost short-term credit firms as well as moderately complex and straightforward business models such as secondary credit brokers.

Jourdain’s has substantial experience of providing compliance support to CMCs ranging from assisting CMCs gain authorisation under the CMRU’s regime to conducting pre-regulator audits, making representations on behalf of CMCs subject to enforcement action and representing CMCs at regulator audits.  

Jourdain holds an LLB Law degree from Liverpool University and started his career in the regulated financial services working for Capita Plc as a Graduate Case Handler assessing PPI complaints on behalf of Lloyd’s Banking Group. Jourdain’s first hand complaints handling experience enables him to also provide our clients with bespoke complaints handling support to ensure that they fulfil their complaints handling requirements on an ongoing basis.

Here is what some of our customers had to say

  • Jourdain Tambo is a good communicator; he has strong interpersonal skills such as empathy, tact, and humor; he is intellectual and has good analytical problem-solving skills. He is a very driven individual that has the compassion to see others succeed in his industry. He has the knowledge, skills and purpose to pull greatness out of an individual. He is the Real-Deal. I Highly Recommend Jourdain. – Raheel A Rathore, Director at SHC Accident Helpline Ltd

    Raheel A Rathore
    Director at SHC Accident Helpline Ltd
  • I have been working with Jourdain for a number of years on CMC compliance issues. Extremely intelligent and professional individual.

    Harry Kang
    Director at Legally Entitled
  • It was a pleasure to interact with Jourdain. He is a professional that is willing to share his knowledge, making himself available even if it is after-hours to ensure you receive an answer to a question today and not have to wait for tomorrow. Jourdain’s understanding of the GDPR regulation is impressive. I highly recommend seeking out Jourdain through the CCC office for help in ensuring your firm is compliant with GDPR. I’m sure you’ll find Jourdain’s guidance of great help in grasping GDPR requirements.

    Velia Murillo
    Vice President of Compliance & Human Resources at Zero Parallel LLC
  • Are you still confused on GDPR? Do you want someone to tell you what you can do rather than freaking you out? Well I can sincerely recommend Jourdain as a professional who offers a clear, no-nonsense sort of way through the new GDPR regulations. I was impressed by his knowledge, its application to our process, and the quick response to the documents I sent to him for review. Great job and thank you! You made something that everyone had whipped up in to a frenzy, a logical and pain-free process

    Claire Sandbrook
    CEO and Founder at Shergroup USA LLC
  • I worked with Jourdain on compliance for our peer to peer lending platform. I found J to be professional and hard working and would certainly recommend him.

    Dave Bradley-Ward
    CEO at
  • Jourdain and CCC helped our company reapply for our payment license with FCA. Jourdain was very helpful and professional. He always responded to all questions both from us and FCA swiftly. He always went over and above our expectations to ensure everything has done properly. Our company was re approved from FCA within a short time . I highly recommend Jourdain and I am sure we will work with him again in the future.

    Dr Narisa Chauvidul-Aw
    Founder of Smile Finance


Windsor House, Cornwall Road, Harrogate, HG1 2PW

01423 522 599