Consultancy Services

As every firm is different, unlike our competitors, we do not like to offer a generic; one size fits all, approach. So we have created a suite of compliance consultancy services which are tailored specifically for your requirements.


Do you need some advice on how to deal with a complex question? Why not speak to us about our consultancy services, which are designed to cover a wide range of issues that many FCA authorised firms may encounter. Our consultancy services can help if you are already authorised and need specialist advice for one off issues. We charge on an hourly basis, with each project priced to take into account its complexity and time frame.

Pre-Application Guidance

Need advice on how to proceed? Making an application is a daunting process and sometimes you need advice to get you to that stage. We offer a pre application service which can identify whether you need authorisation or not. Once we have identified this, we can then advise on the type of application you will require.
Pre application enquiries can save you a lot of hassle and money in the long run, and many of our clients find it a good way of clarifying their position, prior to making an application.

Post Application Pre-Authorisation Questions and Consultancy

We understand that some firms will have completed the FCA authorisation application themselves and subsequently will receive one or more rounds of questions from the FCA as part of their application review process. If you are looking for support in answering these questions we would be happy to assist.

Compliance Reviews (Audit)

We can offer both onsite and a remote compliance review of your existing practices (eg. checking deal packs for motor dealers) and advise of areas of non-compliance, providing a corrective action plan.
The words “compliance audit” can be a daunting phrase to hear. We prefer to work with our clients in providing a supportive and collaborative Compliance Review. This will help to highlight areas of non-compliance, so that remedial action can be taken accordingly.

Document Checking

Understanding the complexities of plotting your existing policies and procedures against the requirements of the FCA can be baffling. We are here to conduct this review for you and offer suggested courses of action and amendments, so you can remain compliant at all times. For example, we can assist by checking your SECCI (pre-contract information) and credit agreements to ensure they meet the latest standards.

Meet Our Compliance Director, Pat Harter

We understand that you want professional advice and guidance from a credible source, which is where Pat Harter our Compliance Director comes to the fore, as our Lead Consultant

Pat is a hugely experienced professional, having previously had an extensive career in Trading Standards, where she advised firms on all areas of complex Consumer Credit Legislation. Pat is well known and respected in the industry.

Since joining CCC, Pat has built an impressive portfolio of globally based clients, but still has time for small independent firms that need her help and guidance.

Pat holds a Diploma in Consumer Affairs and Trading Standards and is a full member of the Chartered Trading Standards Institute. She is also a Quality Management Systems Lead Auditor to standards ISO 9001:2015 and a qualified Chartered Institute of Environmental Health trainer

Here is what some of our customers had to say

  • I just wanted to send you an email to thank you and your entire team for all your assistance in everything we have had to do for FCA compliance. You made the whole process seamless and your team were incredibly knowledgeable in every aspect of this compliance and I would not hesitate to recommend you to any other companies. We will continue to use you for anything else with regards to FCA going forward. Please thank the team and look forward to working with you in the future.

    Charles Freimuth
  • CCC provided great support throughout our FCA application process, providing practical advice, prompt replies and a high quality of service. They quickly became a trusted partner of our organisation and I would not hesitate to recommend their services to others. They provide great comfort in a regulatory system that can be isolating and confusing.

    Phill Jones (Part of the Manheim Group)
  • Working with Consumer Credit Compliance was a smooth and enjoyable process from start to finish. I’m very grateful to have the opportunity to be following my dreams of running my own business and this has been largely in part to their support & involvement. Communication was always efficient and friendly without jargon. Thanks for a professional high quality service – highly recommended

    Chris Smith
    Purple Bridge Services


Windsor House, Cornwall Road, Harrogate, HG1 2PW

01423 522 599