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    Appointed Representative Network

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    FCA & FOS Consultations: What Appointed Representatives Need to Know

    Appointed Representatives (ARs) in the consumer credit and wider financial services sector should be aware …

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    Regulatory Spotlight: What Appointed Representative Firms in Credit Broking & Credit Hire Should Know

    Across 2025, the FCA continues to sharpen its focus on appointed representative (AR) firms, particularly …

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    Navigating Direct Marketing and Privacy Regulations

    In the evolving landscape of financial services, FCA-regulated firms must adeptly balance effective customer communication …

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    What are some of the key rules for credit brokers?

    The role of credit brokers in the UK financial sector is crucial in connecting consumers …

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    Insights from FOS quarterly data

    The Financial Ombudsman Service (FOS) has reported a significant increase in complaints during the second …

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    Understanding FCA Complaint Handling Rules for Consumer Credit Firms

    In the ever-evolving landscape of financial services, consumer protection has become a top priority, particularly …

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    FCA set out areas for improvement in oversight of ARs

    In a recent review, the Financial Conduct Authority (FCA) highlighted progress and areas for improvement …

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    FCA on Appointed Representatives: Good practice and areas for improvement

    The FCA have published findings on how principals are embedding new rules for overseeing appointed …

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    Understanding and Supporting Vulnerable Customers

    The Financial Conduct Authority (FCA) plays a critical role in ensuring the protection of consumers …

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