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    FCA Proposes Extended Timeframes for Motor Finance Commission Complaints

    The Financial Conduct Authority (FCA) has proposed extending the time motor finance firms have to …

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    Court of Appeal Decision: Johnson v FirstRand Bank Limited, Wrench v FirstRand Bank Limited and Hopcraft v Close Brothers

    In a series of high-profile cases, the Court of Appeal has issued a number of …

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    Financial Promotions Quarterly Data 2024 Q3

    The page gives a summary of data collected between 1 July 2024 and 30 September …

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    FCA statement on Court of Appeal judgment in Hopcraft, Johnson and Wrench

    The FCA note the Court of Appeal judgment on motor finance commission and are carefully …

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    New Data Protection Audit Framework Launched by the ICO

    In October 2024, the Information Commissioner’s Office (ICO) announced the launch of its new Data …

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    Understanding FCA Complaint Handling Rules for Consumer Credit Firms

    In the ever-evolving landscape of financial services, consumer protection has become a top priority, particularly …

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    FCA Updates Guidelines on Handling Motor Finance Complaints

    The Financial Conduct Authority (FCA) has provided updated guidance for both firms and consumers regarding …

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    FCA set out areas for improvement in oversight of ARs

    In a recent review, the Financial Conduct Authority (FCA) highlighted progress and areas for improvement …

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    FCA on Appointed Representatives: Good practice and areas for improvement

    The FCA have published findings on how principals are embedding new rules for overseeing appointed …

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