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11/12/2024

FCA and FOS launch ‘Call for Input’ on modernising the UK’s Financial Redress Framework

The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) have released a joint …

27/11/2024

FCA Proposes Extended Timeframes for Motor Finance Commission Complaints

The Financial Conduct Authority (FCA) has proposed extending the time motor finance firms have to …

13/11/2024

Court of Appeal Decision: Johnson v FirstRand Bank Limited, Wrench v FirstRand Bank Limited and Hopcraft v Close Brothers

In a series of high-profile cases, the Court of Appeal has issued a number of …

01/11/2024

Financial Promotions Quarterly Data 2024 Q3

The page gives a summary of data collected between 1 July 2024 and 30 September …

01/11/2024

FCA statement on Court of Appeal judgment in Hopcraft, Johnson and Wrench

The FCA note the Court of Appeal judgment on motor finance commission and are carefully …

30/10/2024

New Data Protection Audit Framework Launched by the ICO

In October 2024, the Information Commissioner’s Office (ICO) announced the launch of its new Data …

16/10/2024

Understanding FCA Complaint Handling Rules for Consumer Credit Firms

In the ever-evolving landscape of financial services, consumer protection has become a top priority, particularly …

02/10/2024

FCA Updates Guidelines on Handling Motor Finance Complaints

The Financial Conduct Authority (FCA) has provided updated guidance for both firms and consumers regarding …

18/09/2024

FCA set out areas for improvement in oversight of ARs

In a recent review, the Financial Conduct Authority (FCA) highlighted progress and areas for improvement …

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